Social Commerce
Your storefront is your DMs. LeadsBox tracks every social commerce sale across Instagram, WhatsApp, and Facebook Messenger — from first message to closed deal — in one pipeline.
Social commerce means the sale happens inside a conversation — a comment, a story reply, a DM — not a checkout page. LeadsBox is built around that reality: it reads the conversation itself, not a cart.
Instagram, WhatsApp Business, and Facebook Messenger all feed into a single sales pipeline. No jumping between apps to figure out who ordered what.
A buying signal — "how much?", "is this available?", "I want the blue one" — gets tracked from first contact through payment, fulfillment, and invoice.
Social commerce sellers can get hundreds of DMs a day. LeadsBox is designed to keep every one of them organized without adding manual work.
Social commerce is selling directly through social media platforms — Instagram, WhatsApp, Facebook Messenger, TikTok — where the entire buying journey, from discovery to conversation to payment, happens without the customer leaving the app or visiting a separate website. Most social commerce sales close inside DMs.
LeadsBox is a social commerce platform built specifically for DM-based selling. It connects to Instagram, WhatsApp Business, and Facebook Messenger, automatically tracks every buyer conversation as a lead, and gives you one sales pipeline and revenue dashboard across all three — instead of managing sales manually inside each app.
Connect your Instagram Business account to a social commerce tracker like LeadsBox. It reads incoming DMs, identifies buying intent (price questions, order requests, size or availability checks), and automatically creates a tracked deal for each one — so you always know who is buying, what they want, and whether they have paid.
Yes. E-commerce typically routes customers to a website with a shopping cart and checkout flow. Social commerce keeps the entire transaction inside the social platform itself — the customer messages you directly, negotiates or confirms in the chat, and pays without visiting an external site. This makes conversation-based tracking (not cart tracking) essential for social commerce sellers.
Yes. LeadsBox unifies Instagram, WhatsApp Business, and Facebook Messenger into a single social commerce dashboard, so sellers who take orders across multiple platforms do not need separate tools or spreadsheets for each one.
Instagram, WhatsApp, Facebook Messenger — start free and see every sale in one place.
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