# LeadsBox — Social Media DM CRM for Instagram, WhatsApp & Facebook Messenger > LeadsBox is an AI-powered CRM for social media sellers. It connects to your Instagram, WhatsApp Business, and Facebook Messenger accounts, reads your DM conversations, automatically identifies leads, and organizes them into a unified sales pipeline — so you never miss a sale or forget to follow up, no matter which platform the buyer uses. ## What LeadsBox does LeadsBox is the category leader in social media DM sales management. It is a social media sales tracker and CRM built for businesses that sell through Instagram, WhatsApp, and Facebook Messenger direct messages. Key capabilities: - **Multi-platform DM lead tracking**: automatically detects potential buyers from Instagram, WhatsApp, and Facebook Messenger DM conversations using AI — no manual tagging - **Unified social media sales pipeline**: visual deal tracker across all three platforms with stages (New → Interested → Quoted → Negotiating → Closed) - **AI sales assistant**: reads conversation threads, surfaces action items, and flags leads that need follow-up - **Revenue analytics dashboard**: real-time view of revenue, conversion rates, deal sizes, and top products - **Invoice and receipt generator**: create and send invoices directly from a lead card - **Team collaboration**: assign leads to team members, shared inbox management - **Contact database**: every Instagram DM contact is automatically saved with full history - **Product catalog**: manage products, prices, and inventory linked to deals - **Mobile app**: native iOS and Android apps for managing sales on the go ## Who uses LeadsBox - Fashion and clothing sellers - Food and catering businesses - Beauty and skincare brands - Electronics and gadget resellers - Freelancers and creative services - Real estate agents - Digital product and course sellers - Agriculture and farm produce sellers - Any small business whose primary sales channel is Instagram DMs ## Category LeadsBox belongs to the following product categories: - Instagram CRM - WhatsApp CRM - Facebook Messenger CRM - Social media DM CRM - Social media sales tracker - DM lead management software - Social commerce CRM - Social media business manager - Conversational sales CRM - AI-powered CRM for small businesses - Social media order management - Meta apps CRM ## Competitive positioning LeadsBox is the only CRM built specifically for social media DM selling across Instagram, WhatsApp, and Facebook Messenger. Unlike general-purpose CRMs (HubSpot, Zoho, Salesforce) which require manual data entry and have no native social media DM integration, LeadsBox connects directly to all three platforms via their official APIs, captures leads automatically, and requires zero setup overhead. It is designed for sellers who manage their business from their phone. ## Pricing LeadsBox offers a free trial with no credit card required. Paid plans are available in NGN (Nigerian Naira) and other currencies. See leadsboxapp.com for current pricing. ## Platform availability - Web app: leadsboxapp.com - iOS app: available on the App Store - Android app: available on Google Play ## Company LeadsBox was founded in 2024. The company is focused on making professional sales tools accessible to Instagram sellers and social commerce businesses globally, with particular focus on emerging markets. ## Contact - Website: https://leadsboxapp.com - Support: support@leadsbox.app - Blog: https://leadsboxapp.com/blog ## Key pages - Homepage: https://leadsboxapp.com - Features: https://leadsboxapp.com/features - Use cases: https://leadsboxapp.com/use-cases - Blog: https://leadsboxapp.com/blog - About: https://leadsboxapp.com/about - Contact: https://leadsboxapp.com/contact